High Quality Data Recovery & Fixed Rate Pricing

We are the low cost provider of great data recovery service. Our prices are already the minimum of what you will pay at other data recovery companies. Most services are just $250 with free shipping included.

Specialized data recovery equipment from ACELab is used to repair hard drives and extract data. Our ISO Class 5 cleanroom creates a dust-free environment for hard drive heads replacement and platter transfers.

Shipping is simple with our easy to follow instructions. Just bring the package to any Canada Post location and show them our shipping authorization. They will print the shipping label and attach it to the package.

A detailed file list is provided so you know what files are recovered. Download securely using a high speed Internet connection. We will erase your files from our stations once you confirm that you have them.

Free Shipping in Canada

  • Customer pays $25 return shipping (optional)
  • Includes high speed data download
  • Flat-rate pricing for all services
  • Accept major credit cards and Interac e-Transfer

USA & International

  • Customer pays shipping
  • Customer pays return shipping (optional)
  • Includes high speed data download
  • Same flat-rate pricing billed in CAD
  • Accept major credit cards and Interac e-Transfer
  • Hard drive air tight seal must be unopened

Payment can be made online with Visa, Mastercard, or Interac e-Transfer.

All prices are in CAD dollars which is approximately $.75 USD.

Use our receiving address to estimate shipping cost.

PO BOX 55056 EDMONTON RPO WINDERMERE
EDMONTON, ALBERTA
CANADA T6W 5B4

The PO Box is with our national courier, Canada Post. You may need to send the package using your country’s own national courier.

Service Time

The data recovery process starts immediately once we receive the drive. Imaging data sectors from a damaged drive may take up to a week. The time frame may extend to a month or more if we need to order a donor drive for the recovery.

File Priority

We recover all user generated files in priority sequence. You can tell us about other specific important files when submitting the work order form.

  1. Files Specified In Work Order
  2. Documents
  3. Pictures
  4. Videos
  5. Other User Generated Files
  6. Non User Generated Files (Downloaded Files)

File names and directory structure are as important to us as file contents. When recovery is complete, you get a report of the files, directories, and condition of each file. Complete files are separated from partial files so you can definitively more forward from files that have been damaged.

Data Download

Customers with a high-speed Internet connection can expect a download speed of around 10GB per hour, or 3MB/s. Transfer rates up to 20MB/s are possible in some instances. Be sure to check that you don’t have download caps or overage charges on your Internet service.

FTP setup instructions are available for WinSCP and FileZilla. You can download at your convenience and over several days if needed. See these instructions to temporarily disable the sleep function on your computer for Windows and Mac.

Shipping Your Data

If you prefer, we can ship the data back on a new drive of your choosing. Select any drive available on Amazon.ca that has Prime shipping. We’ll order the drive to our lab, copy your data to it, and send the drive to you. The cost of the drive plus a 4% custom order fee and $25 shipping will be added to your invoice.

Return Shipping

You can have the drive returned to you at the completion of the service. Return shipping in Canada is $25. Customer pays return shipping for USA & International work orders. Return shipping charge applies even if the recovery was not successful. Otherwise, the drive is disassembled for parts to help with future data recovery cases.

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