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Name*

Company (optional)

Email*

Phone*

City*

Province*
—Please choose an option—AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon

Address (optional)

Postal Code (optional)

DRIVE INFO

Complete one work order for each drive. Ship multiple drives in the same package.

Drive Type
External Hard Drive (USB, SSD, FireWire, eSATA)Internal Hard Drive (SATA, IDE, SSD, NVMe)Solid State Drive (SATA, NVMe, USB)USB Flash DriveOther (Specify in comments area)

Brand*

Model*

Symptoms*
Describe the type of problem you are having with the drive. Check all that apply.
Accidently formattedClicking or grinding soundsDropped or physically damagedFiles deleted accidentlyFire, liquid or contaminatedOperating system reinstalledVirus infectionWill not spin upWon't boot up or mountOther (specify in comments area)

Operating System
PCMac

Critical Files & Folders*
Please specify files that should be recovered first.
All User FilesDesktopDocumentsPicturesVideosEmail, Calendar & ContactsAccounting & Databases (specify in comments area)Applications (specify in comments area)Downloads FoldersCloud Storage CacheMusic CollectionMovies CollectionOther (specify in comments area)

ADDITIONAL COMMENTS

Provide additional information that may be important to this case.

Drive Type: Symptoms: Critical Files & Folders: Notes: