We Help Customers Retrieve Their Lost Data

Our lab consists of specialized data recovery equipment from ACELab and an ISO Class 5 cleanroom. We also have a large inventory of donor drives and parts to use in the recovery process. Shipping is easy. You will get packaging instructions and a shipping authorization to bring to any Canada Post location. Download your files using a high speed Internet connection.

No Need For A Quote

We are the low cost provider of great data recovery service. Our prices are already the minimum of what you will pay at other data recovery companies. Most services are just $250 including free shipping. If a larger lab is required to recover your files, you will be referred to Secure Data Recovery or DriveSavers.

Free Shipping in Canada

  • Customer pays $25 return shipping (if any)
  • Includes high speed data download
  • Flat-rate pricing for all services
  • Accept major credit cards and Interac e-Transfer

USA & International

  • Customer pays shipping
  • Customer pays return shipping (if any)
  • Includes high speed data download
  • Same flat-rate pricing billed in CAD
  • Accept major credit cards and Interac e-Transfer
  • Hard drive air tight seal must be unopened

Payment can be made online with Visa, Mastercard, or Interac e-Transfer.

All prices are in CAD dollars which is approximately $.75 USD.

Use our receiving address to estimate shipping cost.

PO BOX 55056 EDMONTON RPO WINDERMERE
EDMONTON, ALBERTA
CANADA T6W 5B4

The PO Box is with our national courier, Canada Post. You may need to send the package using your country’s own national courier.

Service Time

The data recovery process starts immediately once we receive the drive. Imaging data sectors from a damaged drive may take up to a week. The time frame may extend to a month or more if we need to order a donor drive for the recovery.

File Priority

We recover all user generated files in priority sequence. You can tell us about other specific important files when submitting the work order form.

  1. Files Specified In Work Order
  2. Documents
  3. Pictures
  4. Videos
  5. Other User Generated Files
  6. Non User Generated Files (Downloaded Files)

File names and directory structure are as important to us as file contents. When recovery is complete, you get a report of the files, directories, and condition of each file. Complete files are separated from partial files so you can definitively more forward from files that have been damaged.

Data Download

Customers with a high-speed Internet connection can expect a download speed of around 10GB per hour, or 3MB/s. Transfer rates up to 20MB/s are possible in some instances. Be sure to check that you don’t have download caps or overage charges on your Internet service.

FTP setup instructions are available for WinSCP and FileZilla. You can download at your convenience and over several days if needed. See these instructions to temporarily disable the sleep function on your computer for Windows and Mac.

Shipping Your Data

If you prefer, we can ship the data back on a new drive of your choosing. Select any drive available on Amazon.ca that has Prime shipping. We’ll order the drive to our lab, copy your data to it, and send the drive to you. The cost of the drive plus a 4% custom order fee and $25 shipping will be added to your invoice.

Return Shipping

You can have the drive returned to you at the completion of the service. Return shipping in Canada is $25. Customer pays return shipping for USA & International work orders. Return shipping charge applies even if the recovery was not successful. Otherwise, the drive is disassembled for parts to help with future data recovery cases.

VICTORIA'S GLASS STUDIO
24 Bardin St, Victoria PE C0A 2G0
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RICHMOND PO
31408 Western Rd, Richmond PE C0B 1Y0
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KINLOCK PPU
1-14 Kinlock Road, Stratford PE C1B 1R0
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24 Kent St, Georgetown PE C0A 1L0
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710 Route 25, York PE C0A 1P0
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8555 Cavendish Rd, Cavendish PE C0A 1M0
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365 Rte 14, Coleman PE C0B 1H0
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944 Dock Rd, Elmsdale PE C0B 1K0
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309 Searletown Rd, Albany PE C0B 1A0
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450 Main St, Alberton PE C0B 1B0
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3192 Garfeild Rd, Belfast PE C0A 1A0
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3011 O'holleran Rd, Bloomfield Station PE C0B 1E0
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6 Green Road, Bonshaw PE C0A 1C0
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352 Shore Rd, Cardigan PE C0A 1G0
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20527 Trans Canada Highway, Crapaud PE C0A 1J0
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1060 Ellerslie, Ellerslie PE C0B 1J0
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19779 Rte 2, Hunter River PE C0A 1N0
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68 Anderson St, Kinkora PE C0B 1N0
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Rte 14, Miminegash PE C0B 1S0
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7 Ladyslipper Dr, Miscouche PE C0B 1T0
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551 Main St, Montague PE C0A 1R0
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7710 St Peter's Rd Rte 2, Morell PE C0A 1S0
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153 Main St, Mount Stewart PE C0A 1T0
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1373 Main St, Murray Harbour PE C0A 1V0
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9350 Main St North, Murray River PE C0A 1W0
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5 Church Hill Ave, North Rustico PE C0A 1X0
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1104 Rte 225, North Wiltshire PE C0A 1Y0
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A - 487 Main St, O'leary PE C0B 1V0
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186 Borden Ave, Port Borden PE C0B 1X0
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10 Slemon Park Drive, Slemon Park PE C0B 2A0
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3603 Union Road, St-Louis PE C0B 1Z0
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5527 St Peters Rd, St-Peters Bay PE C0A 2A0
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289 Church Street, Tignish PE C0B 2B0
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6 Allen Rd, Tyne Valley PE C0B 2C0
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5110 Rte 3, Vernon Bridge PE C0A 2E0
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40 MIll Rd, Wellington Station PE C0B 2E0
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537 Malpeque Rd, Winsloe PE C1E 1A0
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