How long will it take to recover data?

Shipping to our lab in Edmonton, AB is 1 to 2 weeks with Canada Post. Once the package arrives, we will immediately start the data recovery process. Imaging data sectors from a damaged drive may take up to a week.

Because drive heads change with each batch of hard drives, the timeframe may extend to months if a donor drive is needed that we don’t already have. In those cases you may get a referral to another lab that has the part.