Our ISO Class-5 cleanroom ensures highest quality data recovery

Head Parking

When a drive is dropped the read head may fall onto the platter. The head will stick to the platter preventing it from spinning.

We use the cleanroom to open the drive and carefully return the drive head to the ramp. A certified dust-free cleanroom is required to prevent microscopic dust from landing on the platter and ruining the flight characteristics of the heads.

After parking the drive head we use a hardware disk imager to read around any bad sectors. The drive is then retired from use, it can no longer reliably store data.

Head Swap

Read heads generate and signal pattern when data in tracks on the platter is run past it at high speed. Drive heads have a shape that allow it to fly on the cushion of air generated by the spinning platter under it.

Hard drive heads are extremely fragile. Even minor damage can cause it to crash into the platter. We use the cleanroom to install a new compatible head.

With the new drive head we use a hardware disk imager to read around any bad sectors. The drive is then retired from use, it can no longer reliably store data.

Motor Swap

Hard drive motors are essentially a sealed system and are highly reliable. However they can have defects or moisture damage. Also, the oil in them tends to flatten out after one or two decades.

To replaced a failed motor we actually need to move the head and platters to a compatible HDD casing. Special care is needed to keep the rotational alignment of the platters.

With a new motor we use a hardware disk imager to read around any bad sectors. The drive is then retired from use, it can no longer reliably store data.