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Sudden Loss Of Spindle Motor Power

Most drives have a read/write head for each platter surface. The heads float on a cushion of air generated by the spinning platter itself. Here we have a view of our RapidSpar unit performing a full disk image. The bad sectors shown in red are caused by loss of spindle RPM before the heads could retract to the ramp….

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Clearing SMART Logs With HyperTerminal

It’s easy to connect to the serial port of a hard drive to work with its terminal. Shown is the classic HyperTerminal application last seen on XP running on a Windows 10 PC and connected to a Seagate drive using a USB to serial adapter. Set the COM port to 38400 baud 8-N-1 and Flow Control None. Power on…

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Working With Various Hard Drive Families

We are able to work with all brands and models of hard drive made in the last 30 years. Our PC-3000 software/hardware data recovery device offers technical control of inner workings of each drive family. It also has preset repair scripts so we can build on the vast experience of data recovery engineers at ACE Laboratories.

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Data Extraction for Failing Drives

We routinely work on drives that are on the verge of failure. The technician is careful to only request data that is necessary and also to only expect the read of a block of data to work once more. The PC-3000 data extractor is filesystem aware allowing us to target important files. All successfully read data blocks are saved…

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Diagnosing Hard Drive Errors with SMART Logs

Hard drives continually check and recheck their operation while running. Anomalies are recorded in SMART logs located in the system area of a hard drive. There are many downloadable tools you can use to view the SMART status of your drive. Shown here is the PC-3000 SMART log viewer.

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Visualizing Bad Sectors on a NTFS Formatted Disk

NTFS stores information about file names and directory structure at the beginning of the disk. This can cause additional wear on that area as seen in this screenshot of a PC-3000 surface verification. The blue line shows disk read performance from start to finish. The gradual drop in performance is normal for all hard drives as a result of…

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